Support / Getting Started

Initial Setup & Onboarding

When you first open ReachDraft, you'll see a quick onboarding flow that helps personalize your messages. This takes about 30 seconds.

What You'll Set Up

The onboarding asks for a few pieces of information:

Your Name

Your first name is used to sign off messages naturally. For example, a message might end with "Best, Sarah" instead of a generic closing.

Your Role & Company

This provides context for the AI when generating messages. A recruiter's message will have a different tone than a sales rep's message.

Your Purpose

Choose your primary use case:

Can I Skip This?

Yes, you can skip the onboarding and start using ReachDraft immediately. However, your messages will be more generic without this context.

Changing Your Settings Later

You can update any of this information at any time:

  1. Open the ReachDraft extension
  2. Click the Settings icon (gear) in the top right
  3. Update your name, role, company, or purpose
  4. Changes are saved automatically
Tip: The more context you provide, the better your messages will be. Consider adding a brief description of what you typically offer or discuss.
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